Home » Archive » HP Solutions

HP Solutions

ASMP-SAsset ManagementBusiness Service AutomationConfiguration ManagementHP HardwareITIL ITSMRAMPeD

ASMP-S

HP Certified Support Services from AMP

The best alternative to direct support from HP

The HP Certified Support Services Program represents the highest level of collaboration between HP and specially selected software business partners, like AMP, for the delivery of HP Software support.

Only those with a proven level of HP Software expertise can become an HP Certified Support Services partner—and we must be able to provide comprehensive support on a range of HP Software products. This includes providing HP Software updates.
AMP has the skills, infrastructure and professionalism to interact with customers effectively— and demonstrated a commitment to fulfilling the high service standards you expect.
AMP has been fully endorsed by HP for their competence in delivering HP Software support. Choose a single point of contact for all your support needs.
As an AMP customer, you will be working with a complete end-to-end solution provider that will support every aspect of your business computing needs.
AMP will stay with you throughout the solution lifecycle—from design and deployment to support and maintenance.
As a result, AMP has a complete understanding of your IT environment and challenges in order to deliver a more effective level of support.
AMP is enabled to provide you with the most current support by granting them direct access to HP support experts, specialized knowledge and training resources.

Asset Management

Lower costs, stay compliant, mitigate exposure to fines and penalties, provide more transparency, absorb assets from acquisition are just some of the many challenges facing most CIOs today. Most companies are not equipped with the proper tools and processes to answer these crucial questions.

This is precisely where AMP can help IT organizations feeling these pressures. Our staff of IATAM certified consultants bring years of experience helping our clients manage the asset lifecycle and the Total Cost of Ownership associated with their needs.

Leveraging solutions such as HP Asset Manager, Discovery & Dependency Mapping and Project and Portfolio Management, AMP has developed solutions that enable our clients to reduce as much as 25% of the operating costs associated with managing their IT infrastructure. We accomplish this through a proven mix of process consulting, automation implementation services and training.

With our approach customers can:

Achieve and maintain software license compliance
Reduce costs associated with over purchasing of hardware and software
More effectively manage maintenance, warranty, service contracts and leases and tie them to specific assets
Track and understand the costs associated with the entire lifecycle of an asset from procurement to retirement
Efficiently decide when to recycle or retire assets

Business Service Automation

If establishing a CMDB and managing the Change process are the initial steps to ensuring the quality and availability of critical business services, then HP’s Business Service Automation tools are the most efficient way to deliver the quality and availability in a rapidly changing world.

HP’s Business Service Automation suite of products provides the capabilities to help IT manage in today’s environment by

Automating change across all components of your business services, spanning applications, servers, networks, storage, processes, and client devices
Ensuring global compliance visibility and enforcement by automating audits and reporting across SOX, HIPAA, PCI, ITIL and security policies
Achieving enterprise wide automation managing distributed environments with location independence

AMP’s, Always Make Progress methodology enables customers to phase in an automation strategy that simplifies recurring IT functions while recovering productive time of technical resources to deliver on higher value initiatives.

Configuration Management

Change represents one of the largest risks to an IT organization and yet change cannot be avoided. In today’s complex environments of distributed, heterogeneous systems, seemingly small changes can have a catastrophic impact to a business. Therefore, it is imperative that companies do everything possible to properly manage changes.

This means that a company should know :
how its infrastructure is connected,
what components make up critical services,
what are the interdependencies,
who has the ability to request a change,
who has the ability to approve a change ,
are there potential collisions,
what to do if something goes wrong
and dozens more relevant factor

Once it finally learns to manage all of this, the organization must be able to demonstrate to auditors details of changes to ensure compliance with current regulatory requirements such as SOX, HIPAA and others.
AMP’s Change Management methodology, built around HP solutions, enables an organization to manage all aspects of Change with 360° of visibility into:

Configuration Management (CMDB/CMS)
Impact and Risk Assessment
Software Development Integration
Compliance and Auditing

HP Hardware

Turnkey business solutions, technology refresh, acquisition or department expansion, AMP can provide all of your hardware needs featuring world class HP products.

Network Devices
Servers
Storage
Desktops and Workstations
Notebooks & Tablets
Monitors
Imaging & Printing

ITIL ITSM

AMP is one of HP software’s strategic Service Management partners. For more than 15 years, AMP has worked with HP IT Service Management products. Our consulting team is comprised of the finest ITIL certified implementation and training staff in the industry. As a result of our succession rate with implementation and training practices, while greatly improving service delivery and service operations to corporations of all sizes, AMP has earned the title of exclusive global training partner to HP Service Manager.

AMP provides turnkey service management solutions to its clients that enable them to Always Make Progress in achieving service delivery excellence. Some of the services offer our clients include:

HP Software Licenses
ITIL Consulting
Implementation & Data Migration Services
Service Desk Consolidations
Training
HP Certified Support

RAMPeD

For years, mid-size enterprises have had to compromise on what tools they use to deliver IT Services. Either implement a niche solution to limit the cost of the investment at the expense of features, scalability, extensibility, integration and automation as well as the uncertainty of the niche vendor’s long term viability. Or, purchase an enterprise class product that would grow with their organization but face expensive licensing and long, costly implementations that drained an already tight budget. Now there is a third option available to the mid-size enterprise that leverages the best of both. The HP Service Manager RAMPeD Bundle outperforms any product on the market with a best practice, ITIL centric implementation built-in. In 21 days, your organization can have a new ITSM solution that changes the game without breaking the bank. The bundle delivers:
Employee Self-Service Ticketing
» Service Desk
» Incident Management
» Problem Management
» Change Management
» Forward Schedule Of Changes
» E-mail Integration & LDAP Authentication
» Asset And Configuration Management

Recent News

AMP Symantec Success Story

May 16, 2013

Advanced MarketPlace (AMP), a Symantec Gold Partner, “connects the dots” between IT solutions and the real business needs of clients th... Read more »

5th Year Fastest-Growing Private Company Award

September 10, 2012

Advanced MarketPlace Named to Inc 500 ||| 5000 Fastest-Growing Private Companies for the 5th Consecutive Year Read more »

Upcoming Events

K-12 SymEd Solutions

May 31, 2013

At Advanced MarketPlace, we can help your school district achieve more savings and organizational efficiencies in a single engagement than you migh... Read more »

June 13 - Lunch & Learn Philly

June 13, 2013

Driving Automation and Customer Empowerment through the Service Catalog Read more »