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Symantec ServiceDesk 7/Workflow Consultant

Symantec ServiceDesk 7/Workflow Consultant

Are you a self-motivated Consultant with several years of experience working with complex Enterprise Software solutions in IT organizations? Do you enjoy challenging assignments that make a real impact on business environments? Advanced MarketPlace is a widely respected name in IT Infrastructure Management Consulting and may be the perfect place for you!

Currently, Advanced MarketPlace is looking for good resources to join our team of Symantec Consultants.

This is your opportunity to join one of Inc. Magazines fastest growing companies in America and be part of a team with the best consultants in the business. We boast an industry leading employee retention rate and an incredible benefits package.

Typical Responsibilities (Not all-inclusive):

  • Lead large/complex consulting services engagements, including strategy and solution design
  • Maintain a high level technical expertise with Symantec products and solutions
  • Identify and resolve engagement issues
  • Sharing best practices throughout the organization
  • Work on complex problems in a complex environment where analysis of situations or data requires an evaluation of intangible variables

Required Qualifications:

  • Bachelors degree or equivalent work experience
  • 3+ years of experience in IT management within enterprise environment of at least 5,000 client machines required
  • Strong working knowledge of customizing Symantec ServiceDesk 7
  • Strong working knowledge of developing workflows using Symantec Workflow solution
  • Symantec Workflow solution
  • 3+ years of experience designing Service Desk/Help Desk solutions
  • ITIL V3 Foundation Certified
  • Team player - part of a multi-product design and implementation team
  • Enjoys fast paced environment with hard deadlines that may require multi-tasking
  • Willing to travel up to 60% of the time
  • Valid Driver's License
  • US Citizen

Technical Skills:

  • A working knowledge of Standard client platform administration, configuration, rights management and file access
  • A working knowledge of Microsoft SQL Server and SQL query languages
  • A working knowledge of internet technologies, including IIS, HTML, XML, HTTP, HTTPS, and FTP
  • Working knowledge of enterprise application architecture

Other Requirements:

  • Passport or other documentation allowing international travel is a plus
  • ITIL certification is a plus
  • DoD Clearance is a plus
  • Working knowledge of scripting tools such as: Windows Scripting Host, KIXTART, PERL, WISE, etc.
  • Working knowledge of development environments such as: Visual Studio, Visual Basic.Net, ADO.Net, ASP.Net, and Java

Location:
  • Southeast
  • South Central (TX)
  • Mid-Atlantic
Compensation: DOE
Contact: hr@ampemail.com
Attachment: N/A

NEWS & EVENTS

As of March 28, 2012 , Jason Gluck has joined AMP as a Business Solutions Architect focusing on growing our new Numara/BMC relationship. As of May 7, 2012, Nancy DeFilippis has joined Advanced MarketPlace as our new Director of Marketing.  
Read more »
AMP, a national provider of IT Service Desk, IT Asset Management, and Endpoint Management solutions was recently awarded a role in the FBI IT SSS IDIQ contract which has a total of up to $30 Billion.
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Advanced MarketPlace Inc. 3014 N. US Highway 301, Suite 700, Tampa, FL 33619
Phone:(866) 655-7173 Fax: (813) 643-0732
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